09 Jan 2021

In September 2020, one afternoon we were having a team conversation on our last year’s participation in the NHRD showcase event. Receiving NHRD OLX People’s Choice Award in 2019 was really an encouragement for the team to come back this year, to share our story of HR transformation Journey through digitization with the HR fraternity. With the exigencies of work, we had second thoughts if we would really be able to participate. When the timeline for submission got extended, we decided to give it a try.

We wanted to present our digitization story, centered around implementation of an HRMS system, unique in many ways. As most of our employees do not possess any formal qualification and there is very little technology induction in the HR domain, it was very novel for our employees. Implementation called for significant amount of simplification and customization to make it a user-friendly interface like an ATM kiosk. The added challenge was to make it user friendly with multiple language options to deliver exceptional user experience. While our story was unique and convincing for our internal audience, we were unsure how much it could make sense to the external world of professional who are exposed to highly matured workforce, tools and processes. Our story was inspiring for us for another important reason too, as we were simultaneously witnessing an organizational resurgence, also driven by numerous business interventions across functions delivering an all-around transformation.

As much as we cherish this award, we cherish the opportunity this contest created for our HR team to work together. We prepared and presented our case in the showcase as one team, with passion, conviction and commitment.

Participation in the event was really a great learning opportunity for us. We could connect with very seasoned professionals and learn from the best practices of professionally mature organizations. We consider this recognition and encouragement to continue our work to deliver good results and people experience in the days to come. We really thank the eminent jury members who recognized our work and chosen us for this award. We thank NHRD and JAGSOM for encouraging HR professionals across industries and creating this platform to share and present best HR practices with the larger HR fraternity.

— By The Gokaldas Exports Ltd Team

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